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We introduce a brand new smart application to manage SWIDA services. Transparent and accessible customer portal with all the data you need.Read more
The app provides 24/7 immediate information on the status of your orders available from any mobile device.
Since this application is developed by our company, we can customize the environment and its functionality exactly to your needs. Just let us know of your preferences.
You can also add your colleagues to the app, who can help with managing orders. Assign every user a role with its own privileges according to your requirements.
Discover detailed information regarding your orders at a glance, the Track & Trace system, invoicing, activities, loyalty program and much more.More details
Each client has its own portal accessible under unique access data. This portal provides information concerning current and terminated shipments, track & trace intelligent tracking system and invoice status. Thus, the client will acquire a perfect overview of the overall cooperation with Swida.
Each client has its own SWIDA portal access, which allows him/her to check the current state of ongoing and past transports at any time. The request for status verification is sent to the assigned dispatcher immediately and in case of his/her absence, the information is provided by our 24-hour emergency service.
If necessary, we also offer the possibility of regular reports at specified time intervals and scope as required.
As security and transparency of information is crucial in Swida, a secure profile will provide information about data collected by Swida and activities that have been assigned to clients.
Thanks to long-term cooperation it benefits from the loyalty program of Swida. Each concluded order is converted into practical rewards through loyalty points.
The app includes its own intelligent system for assigning transports. It will suggest the most suitable carrier based on historical data and personal profile. The carriers are ranked according to the quality and quantity of transports. The higher the rate of successful cooperation, the higher the chance that the system will recommend the most suitable carrier.
Each of our verified carriers has its own profile and rating in the app, which is updated after the transport has been completed. In case of deficiencies, we will notify the carrier and allow him / her to be trained again in the terms of our services, thus avoiding repeated misunderstandings.
The detailed profile of each carrier also ensures that for specific requirements (such as the transport of dangerous goods or the need for special equipment), the system will always recommend a carrier that is competent and able to meet the requirement to the full extent.
The application will soon be available to the carriers themselves, so that they have a perfect overview in cooperation. It will contain records of transport history, but also free, available orders, invoice overview and others.
Interested in organizing transports with SWIDA Customer portal? Contact us.Contact us