Each Swida dispatcher has his/her own profile within the app, where he/she can follow own ongoing transports, completed and unfinished tasks, statistics, records. This offers a perfect overview of the processes the dispatcher is responsible for. In addition, the statistics and set goals motivate him/her to achieve ever better results.
Since there is a bonus system rewarding our experts based on successful transports, in the user operating environment they can easily check their earnings for certain periods. This function serves as the engine that drives the dispatchers to meet all the needs of clients successfully and professionally and to perform the tasks with a maximum effort.
Internal guidelines are also available to assist employees if they need to verify procedures or goals.